27. 1. 2012
Leading IT services and solutions provider, Netmania IT, has announced that Optima Telekom, Croatia’s second largest fixed telecom operator, is the latest provider to choose ACSLite in order to manage the company’s device estate for its 275,000+ customers.
The deal came about after Netmania IT teamed up with Iskratel, one of the top-ranking providers of state-of-the-art communications solutions with more than 50 years of experience in the telecommunications industry. Commenting on the partnership, Marko Maček, Product Manager at Iskratel says:
“We chose Netmania’s ACSLite device management solution because it fits in perfectly with Iskratel’s projects which involve the sale of our range of customer premises equipment.
“We provide our customers with state-of-the-art CPE products and now that we also offer Netmania’s provisioning and management system in the form of ACSLite, it puts us in a favourable position with potential clients as well as with our existing customers.
“The success we’ve had in winning the new Optima Telekom project has seen our expectations confirmed when it comes to the responsiveness, flexibility and efficiency of the Netmania team.”
Speaking on behalf of Netmania IT, Sales and Marketing Director, Anthony Brown adds:
“We’re delighted to be working with Iskratel. The team are a real pleasure to work with and have an excellent understanding of the TR-069 protocol and the benefits of a TR-069 Auto Configuration Server. They’ve helped us to expand our reach in Europe and subsequently offer ACSLite to one of the biggest telcos in Croatia.
“ACSLite fits in perfectly with Iskratel’s existing product portfolio and we hope that many more of their clients will be able to enjoy the benefits of ACSLite in the future.”
Optima Telekom’s telecommunications network covers more than 100 cities in Croatia. The company prides itself on using the latest technology and global telecommunications solutions to provide efficient and modern services which enable its customers to communicate quickly and efficiently.
“We chose ACSLite after evaluating a number of other platforms and finding it to be the best product at the best price. It’s already improving our provisioning and in-life device management processes and helping us save money in these areas,” explains Tihomir Culjaga, Voice Network Expert and telecommunications Consultant at Optima Telekom.
“We are now bringing more of our existing subscriber devices under management and will shortly be implementing the latest ACSLite upgrade with the customer support console to provide one-click fixes and improved diagnostics to our support helpdesk.”