Through our maintenance services, we ensure that your network works at its optimal level at all times.
Iskratel is available around the clock to tackle your problems quickly and professionally. At a time where demand for connectivity is at an all-time high, ensuring the continuous operation of high-tech communication networks is an ever-increasing challenge.
Iskratel's maintenance services regularly check the status of your network, eliminate errors, perform network optimisations and repair equipment, as well as providing regular software updates that optimise performance and ensure the lowest long-term operation cost of your equipment. Iskratel offers maintenance services for both in- and out-of-warranty equipment based on service-support agreements.
Warranty support
Iskratel offers guaranteed hardware repair and correction of software errors as standard, with on-call support as part of the Plus solution. In addition, Premium support includes preventive inspection of the equipment and hardware rental, as well as guaranteed times to solution.
Post-warranty support
Iskratel offers guaranteed hardware repair and business hours support as standard, with on-call support as part of the Plus solution. In addition, Premium support includes preventive inspection of the equipment and hardware rental, as well as guaranteed times to solution.